In a significant digital disruption, UPI services across India have faced a major outage, affecting thousands of users relying on platforms like Google Pay, PhonePe, and Paytm. As of noon today, more than 1,000 complaints were recorded, highlighting issues with payments, fund transfers, and app functionality.
UPI Services Face Repeated Disruptions
This marks yet another technical setback for UPI systems, which recently experienced two major outages within a single week. Although earlier disruptions were described as “intermittent technical issues,” today’s problem appears to be more widespread and impactful.
Affected platforms include:
- Google Pay
- PhonePe
- Paytm
- Banking apps such as SBI and Kotak Mahindra
User Reactions and Complaints on Social Media
Users across India have taken to X (formerly Twitter) to express frustration. Several posts have gone viral, pointing to failure in completing transactions and inability to scan or process QR codes.
Some key complaints include:
- “Can’t make any payment via UPI, GPay, Paytm, or PhonePe. Tried multiple QR codes. Payments failing for over 30 minutes.”
- “UPI services are currently experiencing disruptions in India affecting major payment apps. Facing issues with fund transfers and app malfunctions.”
- “Waited 40 minutes at a fuel station due to failed Paytm and SBI UPI services. Always carry an alternative.”
Another user wrote, “India should be proud of developing UPI, but services are often down. We’ve become too dependent on it for daily needs,” tagging officials like Ashwini Vaishnaw, Amit Shah, and Narendra Modi.
Outage Detection and Trends
According to reports, DownDetector, a platform that tracks real-time online outages, showed a spike in complaints, primarily from Google Pay users, followed by Paytm and PhonePe. These complaints began surfacing early in the morning and continued to rise throughout the day.
More than 1,100 users have already highlighted issues, confirming that digital payment systems are currently unreliable for many.
Impact on Daily Life
With UPI now integrated into almost every aspect of day-to-day life in India—from grocery shopping to fuel payments—such outages cause widespread inconvenience. The dependency on UPI means that even a temporary failure can paralyze small businesses, transport services, and daily purchases.
No Official Statement Yet
At the time of reporting, no official explanation has been provided by the National Payments Corporation of India (NPCI) or the affected companies. It remains unclear whether the outage is due to server overload, technical glitches, or other systemic issues.
Conclusion
Today’s UPI crash is a reminder of how deeply digital payments have penetrated into the Indian economy—and how fragile that system can become in the face of outages. With over 1,000 complaints and rising, users are advised to keep alternative payment options handy until services stabilize.
Stay tuned for more updates on the situation as it develops.
